Privacy Policy
At DEHE TCM, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or receive services at our clinic.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you visit our Site, make a booking, or receive our services. This information may include, but is not limited to:
- Personal Identification Information: Name, email address, phone number, mailing address, and other similar contact data.
- Health Information: Information about your health and treatment history that you share with us.
- Payment Information: Credit card details, billing address, and other payment-related information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: We use your health information to provide tailored Traditional Chinese Medicine (TCM) services.
- To Process Payments: We use your payment information to process transactions related to our services.
- To Communicate with You: We may use your contact information to send you appointment reminders, respond to inquiries, and send promotional materials (with your consent).
- To Improve Our Services: We may use your feedback to enhance our services and your experience with us.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors and email service providers.
- Legal Obligations: We may disclose your information if required by law, such as in response to a court order or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information as part of the transaction.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit our Site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our Site.
5. Data Security
We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete information.
- Request the deletion of your personal information, subject to certain exceptions.
- Opt out of receiving promotional communications.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
DEHE TCM
SG 1 Orchard Boulevard, Camden Medical centre, #07-07, Singapura 248649
Email: info@dehetcm.com
Phone: +65-9389-0324